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Holiday Shipping Notice:
We anticipate holiday shipping delays, so please order early!
Due to shipping delays caused by Covid, we are not filling orders outside the US until further notice. We sincerely apologize for any inconvenience.
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When choosing your shipping options, please note that expedited shipping options do not ship on weekends or holidays.
Expedited orders placed Monday thru Friday by 1:00pm EST will ship the same day. All other orders typically ship within one business day. Orders placed on weekends or holidays will be processed on the next business day. (Business days are Monday through Friday 8:00am–5:00pm, excluding federal holidays.)
Please be aware that choosing USPS First Class International will only track your package up to entry to your country. (We receive a notice that it has been delivered.) After it enters your country, it is the responsibility of your country’s carrier and not InnerGuide. All international orders are non-refundable and non-returnable, so please make sure your shipping address is correct. International orders may encounter additional fees at customs, for which the buyer will be responsible. Delays in customs is not the responsibility of InnerGuide. Please note that in some cases it can take up to 21 days for delivery.